Privacy Policy
Openroomes (hereinafter referred to as "we") values your privacy and is committed to protecting your personal information. Please read the following privacy policy carefully to understand how we collect, use, and protect your personal data.
1. Scope of Policy
This privacy policy applies to all online shopping and related services provided through our website. We collect and use the personal information you provide during your use of our services to enhance your shopping experience.
2. Information Collection Technology—Cookies
We use "Cookies" technology to enhance your shopping experience. Cookies are small text files stored on your device that help us recognize your device and provide personalized services. By using our website, you consent to the use of Cookies. You can disable Cookies through your browser settings, but this may affect the functionality of the website.
3. Information Use and Sharing
The information we collect is used for the following purposes:
- Order Processing and Fulfillment: We use your information to process orders and provide the products or services you have purchased.
- Marketing and Communication: We may use your email address to send newsletters, product updates, and promotional information (only if you choose to subscribe).
We do not sell or rent your personal information to third parties unless required by law or necessary to fulfill our services.
4. Data Storage—Cookies (User Knowledge and Authorization Required)
When you visit our website, we may store some Cookies on your device to provide a more personalized browsing experience. We will request your consent to use Cookies, and you can choose to accept or reject our Cookie request. Rejecting Cookies may affect your experience on our website.
5. User Rights
As a user, you have the following rights:
- Access: You can request access to the personal data we have collected about you.
- Correction: If your personal information is inaccurate or incomplete, you have the right to request corrections.
- Deletion: You can request the deletion of your personal information.
- Withdrawal of Consent: You can withdraw your consent at any time, and such withdrawal will not affect the legality of processing based on consent prior to withdrawal.
You can exercise these rights by contacting us directly.
6. Legal Basis for Data Processing (According to Australian Privacy Law)
The legal basis for processing your personal data is as follows:
- Contractual Performance: We process your personal information to fulfill our contract with you, including processing orders and providing the products or services you have purchased.
- Explicit Consent: We use your personal information for newsletters and marketing activities only if you have given explicit consent.
- Legal Obligations: We may process your personal data to comply with tax, accounting, and regulatory requirements.
- Legitimate Interests: We process your personal information based on legitimate interests to improve user experience and prevent fraud.
7. Contact Us
If you have any questions regarding privacy or wish to exercise your rights, feel free to contact us via the following methods:
Address: 15019 CONDON AVE, LAWNDALE, CA 90260, United States
Customer Service Phone: +1 (516) 351-1006
Customer Service Email: assist@openroomes.com
Operating Hours: Monday to Friday, 9:00 AM to 5:00 PM (Australia/Sydney, AEST/AEDT)
We are committed to protecting your personal information. Thank you for your trust and support!